Our People
To learn more about the team behind Pinpoint Management Training, please click on each of the photos below.
Deborah Wilson
Deborah is a highly regarded Management Consultant, having an established
reputation in the areas of leadership and team development. Her facilitative
style gives her the edge to drive cultural change through leaders at all levels
of an organisation, ensuring they take individual control of their personal
development whilst contributing to organisational goals and objectives.
Having spent 12 years working in a variety of senior training and development roles, Deborah headed up Barclays Leadership Development, implementing and facilitating a behavioural development programme for over 6500 leaders at all levels internationally across the organisation. She has a breadth of experience in the strategic design of development centres as well as being an excellent hands on facilitator.
Deborah has consulted with a diverse range of companies including; Mercedes Benz, Barclays Premier Banking, Barclaycard, The Crown Estate; Jewson, National College for School Leadership; The London Fire Brigade; NHS Commission for Health Improvement; Daimler Chrysler; CAT (Renault) UK; Kellogg’s.
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Phil Yerby
Having spent 14 years in a variety of senior commercial Sales, Marketing and
People Development roles, Phil joined Pinpoint Management Training as a Director
in 2004. Previous roles include Marketing Director, Far East and Area Marketing
Director, Southern Europe for British American Tobacco. During the previous ten
years he led the development of large sales and marketing organisations in the
UK, Europe and Asia.
Phil has a breadth of experience in leading change through direct line and matrix organisational models and developing large change management and leadership programmes to support this. In line with the Pinpoint philosophy, Phil is committed to organisation development that enhances the Customer Experience and adds value to the bottom line. Phil is also experienced in developing and mentoring key leadership talent.
Phil has recently conducted sales, marketing and Customer Experience development with HSBC, BAT, Mercedes Benz and Unichem.
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Michael Niven
Michael is a highly sought after facilitator with extensive experience in the
design, development and delivery of business focused training solutions. He
prides his work on creating an environment that engages and inspires audiences
at all levels to develop to their full potential.
Over the last 6 years, Michael has gained particular experience in Organisational Design projects focusing on the requirement for behavioural change. His most successful project to date was to design, implement and manage a programme for over 43000 people.
Michael is our retail and hospitality industry specialist. He is currently working on a programme to encourage people back to work and has sought interest from a diverse range of companies.
Over the last 18months Michael has worked with various companies including Le Meridien Hotels and Resorts, Holiday Inn Hotel and Resorts, Barclays Bank, Camelot and Reed Recruitment.
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Madeleine Stearn
Madeleine is highly motivated, enthusiastic and passionate about developing
people to their full potential. Her philosophy is that everyone can achieve more
if they have the right incentive and support and she thrives on that challenge.
Madeleine has unique knowledge and experience of integrating staff development into the business which enables her to bring a new perspective on designing training solutions that fit with the people, culture and opportunities of the different organisations.
Having worked for 16 years, previous to training, in sales and account management roles, Madeleine has a special interest in developing customer facing consultants and managers, including sales skills, influencing, presentation and account management.
Madeleine’s repertoire also includes performance management, managing conflict, time management, and a host of other business related skills and behaviours.
Madeleine is an accredited NLP Practitioner and Coach.
Current clients include: HSBC, Standard Life Assurance Co, Intelligent Finance, Telewest, Royal Bank of Scotland, Grant Thornton, Thomsons Online Benefits, Trigold.
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David Battison
David is a highly regarded trainer, facilitator and coach, working with
people to develop their individual and team working areas of effectiveness. His
style is warm, energetic and interactive.
During his successful career at Barclays Bank, David had been engaged in several key training and development programmes in all areas of management development, including facilitating a leadership development and cultural change programme which reached over 6500 leaders at all levels.
Over the past three years, David has worked with a wide range of companies which include Daimler Chrysler, Barclays Bank, Lloyds TSB and House of Fraser.
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