https://www.pinpointsolutions.co.uk/home daily 0.75 2020-01-24 https://images.squarespace-cdn.com/content/v1/58408d26b8a79b24536f770a/1581450098473-B5G2SMF4P1WZ2DF9U9CX/jonathan-andreo-qDBtLH0vpfg-unsplash.jpg Home https://www.pinpointsolutions.co.uk/team-development daily 0.75 2020-01-24 https://images.squarespace-cdn.com/content/v1/58408d26b8a79b24536f770a/1579875930127-TE4R5WPOTB7CON0UVJ7B/shane-rounce-DNkoNXQti3c-unsplash.jpg Team Development - Team Cultural Values and Behaviours https://images.squarespace-cdn.com/content/v1/58408d26b8a79b24536f770a/1579875930127-TE4R5WPOTB7CON0UVJ7B/shane-rounce-DNkoNXQti3c-unsplash.jpg Team Development - Team Cultural Values and Behaviours https://www.pinpointsolutions.co.uk/partners daily 0.75 2026-01-26 https://images.squarespace-cdn.com/content/v1/58408d26b8a79b24536f770a/1579704881405-SJ7V5MMQ09VA4VAJ18C8/jason-rosewell-ASKeuOZqhYU-unsplash.jpg What our customers say https://images.squarespace-cdn.com/content/v1/58408d26b8a79b24536f770a/67c0d71c-27f2-4d70-bd16-4376953a2198/mercedes.jpg What our customers say https://images.squarespace-cdn.com/content/v1/58408d26b8a79b24536f770a/eef328bc-33ab-4b5a-ae59-886659765f13/barclays.jpg What our customers say https://images.squarespace-cdn.com/content/v1/58408d26b8a79b24536f770a/7bb1cced-621a-4e0b-b698-264acc0a4d59/brand-harbour.jpg What our customers say https://images.squarespace-cdn.com/content/v1/58408d26b8a79b24536f770a/ed792e8c-a2fd-4115-ab14-3cdec30ba0e1/enterprise.jpg What our customers say https://images.squarespace-cdn.com/content/v1/58408d26b8a79b24536f770a/f97ad69a-8cd3-4150-a8f6-d17e841bb6c6/esri.jpg What our customers say https://images.squarespace-cdn.com/content/v1/58408d26b8a79b24536f770a/a9655d07-1390-44e1-a2e6-3f9177bbcd59/nhs.jpg What our customers say https://images.squarespace-cdn.com/content/v1/58408d26b8a79b24536f770a/778ef978-86e1-4135-b9e4-cc4107b18f77/porsche-1.jpg What our customers say https://images.squarespace-cdn.com/content/v1/58408d26b8a79b24536f770a/508da08d-972c-43c6-abd7-7f0161051fcb/porsche-2.jpg What our customers say https://images.squarespace-cdn.com/content/v1/58408d26b8a79b24536f770a/e2f71141-d7c3-4bc3-bb12-f83a01e9480b/santander.jpg What our customers say https://images.squarespace-cdn.com/content/v1/58408d26b8a79b24536f770a/02ec02b4-83c5-49d4-961b-eb3ac2ad5ccd/sytner.jpg What our customers say https://www.pinpointsolutions.co.uk/projects daily 0.75 2026-01-06 https://images.squarespace-cdn.com/content/v1/58408d26b8a79b24536f770a/1579704540841-3JXVATMCADZZLP5A4HBE/my-life-through-a-lens-bq31L0jQAjU-unsplash.jpg Projects https://images.squarespace-cdn.com/content/v1/58408d26b8a79b24536f770a/1579704775980-HGSJ2U31R04CMXFWNSJW/chris-lawton-5IHz5WhosQE-unsplash.jpg Projects - The Progressive Leadership Programme “Our Leadership Programme has driven a 75% reduction in our voluntary staff turnover, that is what I call an investment” Managing Director, Porsche Retail Group Over the past 7 years we have worked with the Porsche Retail Group and Porsche Cars Great Britain delivering a Transformational Leadership Programme endorsed by the Institute of Leadership and Management (ILM). During this time they have seen staff turnover fall from 38% to just 7% demonstrating their leaders are inspiring people to want to stay and perform. We also introduced a ‘Stepping up to Leadership’ for aspiring leaders which has meant 7 out of 8 senior leadership roles have been filled internally since we started. https://images.squarespace-cdn.com/content/v1/58408d26b8a79b24536f770a/1579703658745-CRODRE8EY309UFY8FB16/riccardo-annandale-7e2pe9wjL9M-unsplash.jpg Projects - Coaching for Performance “This programme was excellent, it has helped me improve my provision of feedback, confidence and communication skills with great results” Sales Manager, Esri UK There’s nothing worse than someone talking at you and pushing their solutions, rather than listening and truly understanding what you need. Our second flagship ILM Programme ‘Coaching for Performance’ has been instrumental within many organisations; training Managers to engage with their people and customers better and have crucial conversations to increase performance and results. The proof’s in the pudding - increased employee and customer satisfaction! https://images.squarespace-cdn.com/content/v1/58408d26b8a79b24536f770a/9557fe26-b204-45af-8e3a-4da39de37168/john-schnobrich-2FPjlAyMQTA-unsplash.jpg Projects - Fully Digital Leadership Development Programme We have recently designed many other behavioural Programmes which have increased Employee Engagement and Customer Satisfaction through: Product Expert Brand Ambassador Programmes (Mercedes-Benz UK) Personal Resilience (Mercedes-Benz World) Personal Effectiveness (NHS Oxford) Cultural Workshops eliciting values and behaviours (Porsche Retail, Esri UK) https://images.squarespace-cdn.com/content/v1/58408d26b8a79b24536f770a/b68a0d85-c4bc-44ac-9e83-841d9101ff2a/MASTER_ILM-RECOGNISED.jpg https://images.squarespace-cdn.com/content/v1/58408d26b8a79b24536f770a/b68a0d85-c4bc-44ac-9e83-841d9101ff2a/MASTER_ILM-RECOGNISED.jpg https://images.squarespace-cdn.com/content/v1/58408d26b8a79b24536f770a/f7b53048-b2c3-4abc-b217-6ee0bdf8a123/Pinpoint-circles-5.jpg https://images.squarespace-cdn.com/content/v1/58408d26b8a79b24536f770a/1579703658745-CRODRE8EY309UFY8FB16/riccardo-annandale-7e2pe9wjL9M-unsplash.jpg https://images.squarespace-cdn.com/content/v1/58408d26b8a79b24536f770a/9557fe26-b204-45af-8e3a-4da39de37168/john-schnobrich-2FPjlAyMQTA-unsplash.jpg https://images.squarespace-cdn.com/content/v1/58408d26b8a79b24536f770a/1579704775980-HGSJ2U31R04CMXFWNSJW/chris-lawton-5IHz5WhosQE-unsplash.jpg https://images.squarespace-cdn.com/content/v1/58408d26b8a79b24536f770a/b559e1aa-8906-4e82-9629-eff0c2c1d33d/Pinpoint-circles-4.jpg https://www.pinpointsolutions.co.uk/leadership daily 0.75 2020-01-24 https://images.squarespace-cdn.com/content/v1/58408d26b8a79b24536f770a/1481465035723-9B7I3I7FQUYNETENJTK6/image-asset.jpeg Leadership - Leadership Development and Coaching Photo by Lady-Photo/iStock / Getty Images https://images.squarespace-cdn.com/content/v1/58408d26b8a79b24536f770a/1481465035723-9B7I3I7FQUYNETENJTK6/image-asset.jpeg Leadership - Leadership Development and Coaching Photo by Lady-Photo/iStock / Getty Images https://www.pinpointsolutions.co.uk/what-we-do daily 0.75 2026-01-29 https://images.squarespace-cdn.com/content/v1/58408d26b8a79b24536f770a/1673714071011-WNBORHVFC53AISYFTXA6/austin-chan-ukzHlkoz1IE-unsplash.jpg What We Do https://images.squarespace-cdn.com/content/v1/58408d26b8a79b24536f770a/b559e1aa-8906-4e82-9629-eff0c2c1d33d/Pinpoint-circles-4.jpg https://images.squarespace-cdn.com/content/v1/58408d26b8a79b24536f770a/f7b53048-b2c3-4abc-b217-6ee0bdf8a123/Pinpoint-circles-5.jpg https://www.pinpointsolutions.co.uk/our-approach daily 0.75 2019-06-26 https://images.squarespace-cdn.com/content/v1/58408d26b8a79b24536f770a/1579704001087-VAHU8DOUQ04R0WXZQ44D/ian-schneider-TamMbr4okv4-unsplash.jpg OUR APPROACH https://www.pinpointsolutions.co.uk/our-people daily 0.75 2026-01-26 https://images.squarespace-cdn.com/content/v1/58408d26b8a79b24536f770a/1714059485276-AUG6TG2GHNLR2YQWNQNX/deborah.png Our People https://images.squarespace-cdn.com/content/v1/58408d26b8a79b24536f770a/1714059482659-XQ9ZTOAFKQG6PIOXTY42/amanda.png Our People https://images.squarespace-cdn.com/content/v1/58408d26b8a79b24536f770a/1714059482028-1U5KHE8FR2OP1AJ4BQQ4/lisa.png Our People https://images.squarespace-cdn.com/content/v1/58408d26b8a79b24536f770a/1714059481280-Y1C5K1LQNK78I6UTYZFY/david.png Our People https://images.squarespace-cdn.com/content/v1/58408d26b8a79b24536f770a/1714059480584-PHR06L5WW8DUYHEGD4B0/clare.png Our People https://images.squarespace-cdn.com/content/v1/58408d26b8a79b24536f770a/1714059480033-AT00VDHJ9RLCQ1Y1721S/phil.png Our People https://images.squarespace-cdn.com/content/v1/58408d26b8a79b24536f770a/1714059478508-DCHGIPW1QP25PWOCXGMS/paul.png Our People https://images.squarespace-cdn.com/content/v1/58408d26b8a79b24536f770a/1714059476891-NF1S0PM2DI2M1SDQ6J3S/deborah-2.png Our People https://images.squarespace-cdn.com/content/v1/58408d26b8a79b24536f770a/1714059477192-0GNR6R3MHMY4462ZN48Y/paul-2.png Our People https://images.squarespace-cdn.com/content/v1/58408d26b8a79b24536f770a/859e3442-6688-4778-9853-2023e0709865/Emma.png Our People https://images.squarespace-cdn.com/content/v1/58408d26b8a79b24536f770a/b559e1aa-8906-4e82-9629-eff0c2c1d33d/Pinpoint-circles-4.jpg https://images.squarespace-cdn.com/content/v1/58408d26b8a79b24536f770a/f7b53048-b2c3-4abc-b217-6ee0bdf8a123/Pinpoint-circles-5.jpg https://www.pinpointsolutions.co.uk/customer-experience daily 0.75 2020-01-24 https://images.squarespace-cdn.com/content/v1/58408d26b8a79b24536f770a/1579874724548-MRJBCDSAL91K9NY9NULD/allie-smith-tpv_49UJ-Dc-unsplash.jpg Employee and Customer Experience - 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